Terms & Conditions

1. About these terms

These Terms & Conditions form an agreement between you and the operator of The Pokies Net Casino. They apply to the website, related services, games, account features and other functions made available through the platform. The operator may update these terms from time to time where this is reasonably necessary, including to reflect changes to services, technology, legal requirements or operational practices. The current version will apply when you use the website after an update.

You should check this page regularly and keep a copy of the terms for your records. If you do not accept any part of these terms, you should stop using the website. Specific game rules, promotional conditions, payment instructions, privacy information and responsible gambling materials may also apply. If a specific condition conflicts with these general terms, the specific condition will generally apply to the relevant service or promotion.

Eligibility

You must meet all applicable age, location and legal requirements before using the platform. You must not access or use the website if online gambling is unlawful where you are located, or if you are not legally permitted to participate. You are responsible for checking the laws that apply to you. The operator may restrict access from particular locations and may use reasonable measures to verify eligibility.

You must provide accurate, complete and current information when registering or using the platform. You must not create an account for another person, allow another person to use your account, or use the service on behalf of someone else. The operator may refuse registration, suspend an account or limit access where information cannot be verified or where there are concerns about compliance, security or lawful use.

3. Deposits, withdrawals and game play

You may only use payment methods that are available through the website and authorised for your use. Deposits must be made from a payment account or instrument held in your name, unless an alternative arrangement has been approved. You must not use funds obtained unlawfully or attempt to use the platform to move money between people or accounts.

Before making a deposit, check the amount, currency and any information displayed for the selected payment method. Your financial institution or payment provider may apply its own fees, limits or processing conditions. The operator is not responsible for delays or charges imposed by a bank, card provider, digital wallet, internet service provider or other third party.

Withdrawal requests may be subject to account verification, payment checks, transaction reviews and any applicable game or promotional conditions. Withdrawals will generally be returned using an approved method and may be processed in a different manner where necessary for security or operational reasons. The operator may cancel or delay a transaction where information is incomplete, a payment is disputed, or activity requires review.

You are responsible for reviewing each transaction before confirming it. Once a game entry, wager or other transaction has been accepted, it may not be cancelled except where the operator permits cancellation or where an error, technical issue or other exceptional circumstance applies. Game outcomes are determined by the platform’s applicable game systems and rules. If a technical malfunction affects a game or transaction, the operator may void the affected activity and take reasonable action to restore the position that applied before the malfunction.

Prohibited activity

• Using the website for fraud, money laundering, unlawful conduct or any other improper purpose.
• Attempting to manipulate a game, transaction, promotion, account balance or platform feature.
• Using automated tools, scripts, bots or software designed to interfere with normal operation.
• Exploiting a technical error, pricing error, duplicated credit or other known issue.
• Providing false information, using someone else’s identity or disguising the origin of funds.
• Colluding with other users or engaging in conduct intended to obtain an unfair advantage.

5. Privacy, availability and general conditions

Personal information is handled in accordance with the website’s Privacy Policy. By using the platform, you acknowledge that information may need to be collected, checked, stored and disclosed to service providers or authorities where reasonably required for account administration, payment processing, security, fraud prevention, responsible gambling measures or legal compliance. You should read the Privacy Policy for more information about how personal information is managed.

The operator aims to keep the website available and accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn, and some games or features may be unavailable from time to time. The operator is not responsible for problems caused by events outside its reasonable control, including internet failures, device issues, telecommunications problems, cyber incidents, maintenance, third-party services or changes in law.

Website content is provided for general information and may contain errors or become out of date. You are responsible for ensuring that your device, software and internet connection are suitable for accessing the platform. You must not copy, modify, reverse engineer, frame, distribute or commercially exploit website content except where permitted by law or with written permission.

To the extent permitted by applicable law, the operator will not be responsible for indirect or consequential loss arising from your use of the platform, including loss caused by interruption, unauthorised access, reliance on website content or third-party services. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If a provision of these terms is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision immediately does not mean that provision has been waived. These terms are governed by applicable law, and disputes will be handled by the courts or dispute processes that have lawful jurisdiction.

If you have a question about these terms, use the support or contact options displayed on The Pokies Net Casino website. Please include enough information for your enquiry to be understood, but do not send payment passwords or other sensitive credentials.